Privacy & Cookie Policy


At Form the Future CIC, we are committed to protecting your personal information. We value your support and respect your privacy. This Privacy and Cookie Policy is written in accordance with the Data Protection Act 1998.

If you have any queries about our Privacy and Cookie Policy, or if you would like to check or update your details, please contact us:

T: 01223 781296
A: Future Business Centre, Kings Hedges Road, Cambridge CB4 2HY

By continuing to use our website, you are agreeing to the processing of your personal information in accordance with this Privacy and Cookie Policy.

We may gather information about individuals, businesses and schools who visit our website, in order to help improve the services that we supply.

What information we collect

You may choose to supply us with personal information when submitting an enquiry, when signing up as a volunteer, mentor or mentee, or otherwise work with us as an individual, business or school. We collect and securely store any personal information you supply to us.

Personal information is any information that can be used to identify you. Generally, this information may include your name, email or postal address, date of birth, and any preferences you have expressed to us about your interests or how you would like to be contacted.

Some information on how people interact with our website is monitored using Google Analytics. This information remains anonymous and helps us to make our website easier to use and more helpful to the people who visit it. We may also collect the number given to your computer or device on the internet, known as an Internet Protocol (IP) address when you interact with us online.

We do not usually collect sensitive personal data about our volunteers, supporters or students we are working with, unless there is a clear reason for us to do so. Sensitive information such as health information may be collected if you are participating in an event or work experience placement, so we can provide appropriate support and resources for you, if required. If you choose to share this information with us, we will always treat it sensitively and will not disclose it to a third party unless necessary. For example, to an employer if a student with special requirements is looking to undertake a work experience placement with them.

We will not share personal information without your consent, unless we are legally obligated to do so.

How we use this information

The data we collect is used to help us improve the information supplied to visitors to our website and the services that we provide to individual clients or stakeholders.

We will only use this information to:

  • provide you with the information or service you have requested
  • for internal administrative purposes and to let you know about changes to our services or policies
  • keep you up-to-date with our work and offer opportunities for you to get involved as a volunteer
  • improve our service to you

The use of your information enables us to keep you informed of how your support is helping young people across Cambridgeshire. You may receive communications from us about our work, such our mentoring programme, careers advisory service, events, support with apprenticeships and work experience, and other initiatives you might want to hear about or get involved with.

We may also analyse your information and feedback to improve the services we provide. We use traffic analysis tools to evaluate website traffic, in order to help us continually improve the design, content and layout of pages.


Cookies are small text files placed on your computer by websites you visit. They are widely used to make websites work more efficiently for visitors, and to provide information to the owners of the website. Some of the cookies we use are essential in order for parts of our website to operate, and to help us evaluate and improve our website. We do not access any information stored in cookies placed on your machine by other websites.

We may use cookies to make your online browsing easier and more enjoyable. We will always seek consent before using cookies. You can control which types of cookies you allow in your web browse. You can turn cookies on or off using your browser’s settings, or you can also delete cookies by clearing your browser’s cache (history).


We only use opt-in marketing and will never distribute your information to third parties without your express consent, nor will we ever sell your information to third parties.

When you sign up as a volunteer or mentor, or register to work with us as an individual, school or business, you are stating that you are over 18 years of age, or a minor acting with parental consent. You agree that any information you provide to us about yourself upon registration or at any time is true.

By providing us with your personal data you consent to the collection and use of any information you provide in accordance with the purposes set out in this Privacy and Cookie Policy. You will be given the opportunity to select which communication channels you would prefer that we contact you via.

You have the right to request to see all personal data that we hold about you. The law permits us to charge you a fee of £10 for providing this information. If you would like to exercise this right, or have any concerns about the personal data held on you, please let us know. Any personal data that you inform us is incorrect will be amended or deleted, as appropriate.

You can check, change or update your details and preferences with us at any time using the contact details at the top of this page.


Protecting your personal information is very important to us. We take great care in the selection and implementation of appropriate security measures and controls, to keep your data protected and safe.

We do not sell, rent or share your information with external organisations. In the execution of our work, we may require trusted partners and service providers to work on our behalf. Any partners or service providers working on behalf of Form the Future CIC will only have access to the information they need.

All information provided to us is stored securely, within the European Economic Area. We take all necessary steps to ensure that your data is treated securely, and in accordance with this Privacy and Cookie Policy.

Our website is HTTPS secured, and our SSL certificate can be viewed by clicking on the padlock icon next to our web address (in any common browser).